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EFFECTIVE DIRECT MAIL MARKETING FOR RESTAURANT
Restaurant Postcard Success Story
Every Door Direct Mail for A breakfast-and-bakery café
The Situation
A neighborhood breakfast café in North Carolina’s Triangle needed a boost in weekday mornings—especially from nearby residents and office workers. To spark daily traffic and generate new catering inquiries, the team selected a targeted Every Door Direct Mail (EDDM) campaign in Raleigh, positioning it as a simple, café-friendly method to reach local homes and workplaces.
The Approach
The Raleigh café introduced a warm, community-focused EDDM postcard that blended comforting visuals with everyday offers and a clear path for office catering. The goal: build weekday habits and open doors for higher-value business orders.
Here’s how the campaign was shaped:
- Inviting Visuals & Atmosphere: Cozy lattes, fresh pastries, and bright morning café scenes Imagery crafted to trigger the “I could go for that right now” morning impulse.
- Easy Morning Deals: Offers like “$5 Latte + Pastry Pairing” and “Buy 5, Get 1 Free” Simple, repeatable promotions designed to encourage daily routines.
- Catering-Friendly Design: A dedicated panel showcasing boxed breakfasts for teams and offices. A QR code linking directly to the catering request form. A clear business-oriented CTA to prompt larger ticket orders.
- Route Strategy: Coverage across both residential areas and office-heavy corridors. Mixed distribution ensured a balance of everyday visitors and bulk caterers.
- Two-Phase Drop: An initial launch followed by a reminder mailer. The second drop served as a loyalty nudge, converting first-timers into consistent morning customers.
- Friction-Free Redemption: Customers simply scanned a mobile barcode and showed it at the register. Fast, easy redemptions kept lines moving and increased usage.
- Tracking What Worked: Unique barcodes for each drop, paired with POS notes labeled. “EDDM-AM”. Clear attribution allowed the café to see which wave drove the strongest response.
By combining residential-and-office route saturation, a two-drop rhythm, and scan-and-go barcodes, the café lifted its weekday morning flow and guided nearby offices toward convenient catering options—turning simple postcards into consistent morning movement.
The Result
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Morning combos spiked, with steady catering form fills from nearby offices.
The postcards drove strong awareness and inbound inquiries.
Daypart-specific offers + catering CTA turned neighborhood reach into repeat mornings and office orders.
💡 Pro Tip: Pair a daily combo with a business catering CTA so one postcard serves both small and big tickets.
Interested in doing a similar campaign for your business? Call us and we will get you connected with a marketing consultant.
USPS & Industry Data Proves It
Historic data shows Direct Mail Marketing is still the most effective channel for local businesses
Why Direct Mail Outperforms Digital for Local Business:
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